Admin: Support Tickets
✦ Click any bullet point or select text for an AI explanation
Click the Support tickets tile to see all support requests submitted through the Support button.
The Ticket List
Shows each ticket with the submitter's email, what type of request it is, and its current status.
Ticket types: Bug, Suggestion, Help, Account Change
Status values: New, Open, In Progress, Closed, Wish List
You can search by email or description, and filter by status. By default the list shows only active tickets.
Replying to a Ticket
Click any ticket to read the full request and send a reply. Your reply goes to the user by email.