Teams
✦ Click any bullet point or select text for an AI explanation
Enterprise privacy: By default, Backtick's shared AI key powers all AI features for your team. To ensure your team's queries and playbook content go through your own Google account — not Backtick's — add your company's Gemini API key in the team Settings. Team admins can set this from the team dashboard at any time. Once set, it replaces the shared key for every active team member automatically.
Why Teams?
Teams are the core of Backtick's value for growing companies. When you have more than one person working toward the same goals, alignment becomes a daily challenge. New hires search for answers that live in someone's head. Onboarding guides live in a document nobody keeps current. Onboarding takes weeks because the company's knowledge isn't written down anywhere accessible.
Backtick solves this by giving your team an AI-powered system built from your own content.
Private team playbooks are visible only to your team — they don't appear in the public playbook catalog. You write plays about your specific company: how you run standups, how you handle customer escalations, how you evaluate candidates, what your culture actually means day to day.
AI that answers from your playbooks, not the internet. Every team member can ask questions and get answers drawn directly from what you wrote. When a new hire asks "how do we handle a missed deadline?" Backtick answers from your playbook — not from generic advice or a made-up answer. When your playbook doesn't cover something, AI-generated context fills the gap — clearly marked as AI Suggested so your team always knows what came from you and what came from the model.
Progress tracking shows which team members have read which plays. Onboarding becomes measurable. You can see at a glance who has worked through the plays that matter most.
Living documents, not static wikis. Edit a play and the AI answers update for everyone immediately. No outdated pages. No version confusion. Your team always has the latest.
The result: your knowledge scales with your team. You stop being the bottleneck for every question. New hires get up to speed faster. Your process is written down, findable, and always current.
Requesting Team Access
To create team playbooks, your account needs Team Manager status. If you're signed in but not yet part of a team, click My Teams in the navigation bar. A panel will explain the benefits and give you a button to request access.
Click Request Team Manager Access and a request goes to the Backtick team. You'll get an email confirmation right away, and the team will follow up to get you set up.
Team pricing will be available shortly. Early access is being accepted now at no charge.
Creating a Team
Once you have Team Manager status:
- Click My Teams in the navigation bar
- Click Create Team
- Enter a name for your team
- You're set up as the team administrator
What Access Does Your Team Get?
When you set up a team, you choose an access level that applies to everyone on the team across all of Backtick — not just your private playbooks:
| Team Level | What Team Members Get |
|---|---|
| Members | The same access as any signed-in Backtick user |
| Premium | Full premium access across all playbooks on the platform |
Joining a Team
You join a team when a team administrator invites you by email:
- If you already have a Backtick account, you're added right away and notified by email
- If you don't have an account yet, you'll get an invitation email — sign up with that same email address and you'll be on the team automatically
Your Team Dashboard
Click My Teams in the navigation bar to see the teams you belong to. Click a team name to open its dashboard, which shows the team name, current access level, and — for team administrators — links to manage members, playbooks, and progress.
The dashboard also shows an AI Usage This Month section at the bottom. Team administrators see a per-member breakdown of how many AI requests each person has made across all three categories (Standard, Authoring, Image), along with team totals. Regular members see only their own row and the team totals. If the team has its own Gemini API key configured, a note indicates that no platform limits apply.
Managing Team Members
From the team dashboard, team administrators can click Members to:
- Invite someone to the team by entering their email address
- Promote a member to team administrator, or step an administrator back to member
- Remove someone from the team
Every team needs at least one administrator. You can't remove or step down the last one.
Team Playbooks
Team administrators can create private playbooks that only team members can see:
- From the team dashboard, click Playbooks
- Click New Playbook and fill in the details
- Add plays, set who can read them, and publish
Your team's playbooks never appear in the public catalog — only signed-in team members can find them. They show up in a separate section at the bottom of the catalog page when a team member is signed in.
Tracking Team Progress
From the team dashboard, click Progress to see a table showing every active team member and which plays they've completed — across both the team's private playbooks and the platform's seed playbooks.